1. Introduction
Welcome to Shelley Monique, an online fashion store dedicated to providing stylish clothing for our valued customers. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, make a purchase, or interact with our services.
2. Information We Collect
2.1. Personal Information: We collect personal information that you provide to us voluntarily when creating an account, making a purchase, or contacting customer support. This may include your name, email address, shipping address, phone number, and payment information.
2.2. Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and device information. This data helps us to improve the functionality and security of our website.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Order Fulfillment: To process your orders, send you order confirmations, and deliver your purchases.
3.2. Customer Support: To respond to your inquiries, requests, or feedback.
3.3. Marketing: To send you promotional emails and newsletters (you can opt-out at any time).
3.4. Website Improvement: To enhance and personalize your shopping experience on our website.
3.5. Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can adjust your browser settings to manage or disable cookies if you prefer.
6. Third-Party Services
We may use third-party service providers to assist us in various aspects of our business, such as payment processing and analytics. These third parties may have access to your personal information but are obligated to protect it in accordance with this Privacy Policy.
7. Your Choices
7.1. Account Information: You can update or delete your account information at any time by logging into your account settings.
7.2. Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the emails we send you.
8. Children's Privacy
Shelley Monique does not knowingly collect or store personal information from individuals under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting a prominent notice on our website or by sending you an email.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us at:
Shelley Monique Email: info@shelleymonique.com
11. Consent
By using our website and providing your information, you consent to the terms of this Privacy Policy and the collection and use of your information as described herein.
Thank you for trusting Shelley Monique with your personal information. We are committed to safeguarding your privacy and providing you with an enjoyable shopping experience.